Customer Service Manager - State Farm Agent Team Member (Customer Relations Focus)

Full Time in Fort Collins, CO

requirements

  • Excellent communication skills - written, verbal and listening
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Experience in a variety of computer applications, particularly Windows
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to effectively relate to a customer
  • Knowledge of financial services products
  • Knowledge of life products
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
  • Position may require irregular working hours

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $16.00 - $45.00 per hour



about our agency

  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, y Crystal Excellence Award
  • Additional languages spoken: Spanish

responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.

position overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member (Customer Relations Focus). We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

are you driven & ambitious?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

as an agent team member, you will receive...

  • Group Life Insurance Benefits
  • Hourly pay plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency

if you want a career, not a job, then we encourage you to apply.

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none